Pick what’s best for your organization
Cloud 9 wants to make sure that you only pay for what you need. With our fully managed IT services and solutions you can pick the package that best meets your IT requirements.
Services |
Bronze |
Silver |
Gold |
|---|---|---|---|
| 24 x 7 Basic Cloud Monitoring | X | X | X |
| 60 Minute Quarterly Cost Optimization Consultation | X | X | X |
| Proactive Consulting and Optimization | X | X | X |
| Issue Escalation to Microsoft Support if Required | X | X | |
| Cloud Server Patch Management | X | X | |
| Azure Services Health Monitoring and Alerts | X | X | |
| Access to Advanced Cloud Monitoring* | X | ||
| Azure Consumption Monitoring and Budget Alerting | X | ||
| Technical Account Manager (TAM) | X | ||
| Biannual Azure Platform Optimization Review (Performance/Cost/Security) | X | ||
| Reactive Support* | 4 Hrs / Month | 8 Hrs / Month | 12 Hrs / Month |
| Response Time* | 24 Hrs | 8 Hrs | 4 Hrs |
Note additional Managed services offerings by Tier are available. Please reach out to support@cloud9infosystems.com for a detailed catalog of services provided by tier level.