Your Strategic Partner in IT Excellence
Cloud 9 Infosystems is a trusted Managed Services Provider delivering reliable IT Managed Services across Microsoft Azure, AWS Cloud, and hybrid environments. Our tailored Azure managed security services ensure secure, optimized, and scalable IT operations with end-to-end support.
As one of fewer than 100 Azure Expert MSPs in Asia Pacific, Cloud 9 delivers best-in-class managed services with direct access to Microsoft engineers — ensuring faster resolutions and priority support for your critical workloads.
Our Azure managed services cover everything from Azure and AWS infrastructure to Microsoft 365, Dynamics, and hybrid environments — so your team doesn’t have to juggle multiple vendors. As your single managed cloud services partner, we handle your entire IT stack end-to-end.
Our India-based NOC monitors your environment around the clock — detecting and resolving issues before they impact your business. No waiting for office hours. No escalation delays.
Our FinOps practice continuously analyses your Azure and AWS consumption, eliminates wasteful spend, and rightsizes resources — so every rupee of cloud budget delivers maximum business value.
From identity protection and threat detection to DPDP Act readiness and CERT-In compliance — we embed security frameworks across your entire managed environment, not as an add-on, but as a foundation.
When Cloud 9 manages your M365 environment, your internal IT team stops firefighting and starts driving strategic initiatives. We handle the backend — you focus on growth.
Backed by Microsoft’s global ecosystem, we offer enterprise-grade standards with personalized, local-first support tailored to your region and industry.
Whether you're managing 50 users today or 5,000 tomorrow — our managed services flex with your growth. Add workloads, integrate new platforms, or modernise legacy systems at your pace.
Our managed services are backed by clearly defined SLAs covering uptime, incident response, and resolution times — giving your leadership team the predictability and accountability they need from an IT partner. Ask us for our SLA commitment document.
Our M365 Managed Services cover the full Microsoft 365 suite — SharePoint, Teams, Intune, Exchange, and Office apps — ensuring secure collaboration, licence compliance, and uninterrupted productivity for your workforce across India and globally.
An Azure Expert MSP such as Cloud 9 is a specialized service provider that leverages deep knowledge of Microsoft Azure to manage and optimize cloud operations. These partners are rigorously tested and certified by Microsoft to handle the most critical environments and applications, ensuring that enterprises can maximize the potential of Azure without the complexities of managing it themselves. By aligning with an Azure MSP, companies gain access to ongoing innovation, operational excellence, and strategic advice tailored to their unique needs. Our Azure managed services encompass infrastructure monitoring, security operations, backup management, cost optimisation, and 24/7 support — delivering enterprise-grade cloud management at a predictable monthly cost.
Why Choose Cloud 9 as your Azure Managed Service Provider?
We help reduce costs and improve your bottom line while accelerating growth.
Access to Microsoft product experts and advanced service offerings, including monthly patching, updates, and quarterly security reviews.
Leverage Azure’s built-in geo-redundency and our added security management to ensure high availability and protect your data.
We ensure robust governance, performance management, and resilience across all Azure services
Regular assessments to ensure efficient use of Azure resources, avoiding wasteful expenditure.
We provide end-to-end management of the entire Microsoft 365 suite including SharePoint, Intune, and Office apps ensuring seamless performance, enhanced security, and improved user productivity across your organization.
Services designed to increase productivity and employee satisfaction by ensuring reliable access and smooth operation of all Microsoft 365 applications.
24/7 on-demand support, including application support, asset and device management, and license management.
Managing security settings and compliance across your Microsoft 365 deployment to safeguard your organization.
Asset and device management coupled with detailed advisory services to maintain operational efficiency.
Our services are designed to ensure your organization remains compliant with Microsoft’s evolving rules and policies, preventing costly penalties and enhancing your software asset management strategies.
As one of the top managed service providers in Chicago, we offer a secure, scalable, and cost-effective Microsoft 365 experience. Let our experts handle your M365 environment while you focus on driving business success.
Only pay for what you need with Cloud 9’s flexible Managed IT Services. Choose the right package that aligns with your IT goals, ensuring cost efficiency, scalability, and seamless cloud operations.
Cloud 9 wants to make sure that you only pay for what you
need. With our fully managed IT services and solutions you
can pick
the package that best meets your IT requirements.
| SERVICE* | BRONZE | SILVER | GOLD |
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| 24x7 Basic Cloud Server Monitoring |  |
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| 60 Minute Quarterly Cloud Optimization Consultation | |
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| Proactive Consulting & Optimization | |
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| Azure Services Health Monitoring and Alerts | |
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| Issue Escalation to Microsoft Support if Required | |
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| Cloud Server Patch Management | |
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| Access to Advanced Cloud Monitoring | |
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| Native Azure Backup Monitoring | |
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| Azure Consumption Monitoring and Budget Alerting | |
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| Technical Account Manager (TAM) | |
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| Biannual Azure Platform Optimisation Review (performance/cost/security) | |
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| Supports PAYG, EA, and CSP Azure Subscriptions | |
*Other services are available and tailored to individual client needs. Contact us for further information.
Choosing Cloud 9 as your Managed Service Provider means partnering with a leader in Microsoft cloud solutions that not only enhances your operational efficiencies but also secures and transforms your IT landscape, all while letting you focus on driving your business forward. Whether you need Azure managed services, Microsoft 365 administration, or end-to-end cloud infrastructure management, Cloud 9 Infosystems has the expertise and SLAs to deliver.
Choosing Cloud 9 as your Managed Service Provider means partnering with a leader in Microsoft cloud solutions that not only enhances your operational efficiencies but also secures and transforms your IT landscape, all while letting you focus on driving your business forward.
Unlock the Full Potential of Your IT with Cloud 9
Partnering with Cloud 9 as your Managed Service Provider means gaining a trusted expert in Microsoft cloud solutions. We help you streamline operations, enhance security, and drive digital transformation, so you can focus on what matters most—growing your business.
A structured, zero-disruption transition built for enterprise IT environments. No surprises, no downtime, no complexity.
We audit your cloud spend, infrastructure health, and security posture — identifying gaps, risks, and quick wins before any contract is signed.
We build a managed services plan specific to your stack — Azure, AWS, M365, hybrid, or all of the above. Zero generic packages, everything custom.
Our team takes over your environment with zero operational disruption. Full handover managed by us — your team keeps working normally throughout.
24x7 monitoring, proactive optimisation, monthly reporting, and a dedicated point of contact — so you always know what's happening with your IT.
Start with a free, no-obligation assessment of your current environment. Our team will reach out within 4 business hours.
Cloud 9 is one of the few Azure Expert MSPs in India — a designation awarded by Microsoft to partners who meet the highest standards of technical capability and customer success. With 16+ years of Microsoft partnership, we bring certified expertise across Azure, M365, AWS, and hybrid environments, backed by a dedicated India-based team and 24×7 support.
Our managed services are backed by clearly defined SLAs covering uptime, response times, and resolution commitments. For critical (P1) incidents, our India-based NOC team responds around the clock. Gold tier clients receive a dedicated Technical Account Manager (TAM) for direct escalation. Contact us for a detailed SLA document tailored to your environment.
We provide managed services across Microsoft Azure, AWS, Google Cloud, hybrid, and on-premises environments. As an Azure Expert MSP and Microsoft Solutions Partner, our deepest expertise is in Azure and M365 — but our team is certified across all major platforms to support your entire IT landscape.
Yes — cloud cost optimisation is one of our core managed service pillars. Our team continuously monitors your Azure and AWS environments, identifies idle or oversized resources, and provides actionable rightsizing recommendations. Clients typically see measurable reductions in cloud spend within the first 90 days of engagement.
Our onboarding follows a structured 4-step process: Assessment → Design → Transition → Manage. We begin with a free infrastructure assessment to understand your current environment, then design a tailored managed services plan, transition workloads with zero disruption, and move into ongoing proactive management. Most clients are fully onboarded within 30 days.
Yes. With India’s Digital Personal Data Protection (DPDP) Act 2023 now in effect, we help enterprises implement the required technical and organisational safeguards — including data classification, access controls, breach notification readiness, and audit logging. We also support CERT-In compliance requirements for incident reporting and security controls. Speak to our team for a compliance readiness assessment.
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For over 16+ years, Cloud 9 Infosystems has maintained a strong and enduring partnership with Microsoft—delivering enterprise-grade solutions across cloud, AI, and data platforms. As a Microsoft Designated Solutions Partner, we have consistently enabled organizations to modernize their infrastructure, enhance operational efficiency, and accelerate innovation. This collaboration reflects our shared commitment to driving digital transformation with integrity, expertise, and forward-thinking solutions. As we look to the future, Cloud 9 remains dedicated to empowering businesses through trusted technology and measurable outcomes.
