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  • Harshil
  • August 4, 2025

Full-Time
India
Posted 5 days ago

Objectives of this Role

  • Collaborate with the CEO / Directors in setting and driving organizational vision, operational strategy, and hiring needs
  • Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
  • Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
  • Ensure effective recruiting, onboarding, professional development, performance management, and retention
  • Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary.

Job Responsibilities

  • Analyze internal operations and identify areas of process enhancement
  • Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO / Directors
  • Directly oversee operations, HR, and accounting, and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term
  • Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability
  • Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting
  • Maintain and build trusted relationships with key customers, clients, partners, and stakeholders
  • Responsible for All operations activities, delivery management, process management
  • Design policies that align with overall strategy and implement efficient processes and standards
  • Coordinate customer service operations and find ways to ensure customer retention
  • Good Team Handling Experience
  • Address the infrastructure requirements for the growing and day-to-day business needs

Skills and Qualifications 

  • Bachelor’s degree in business administration, or a related field
  • 10 to 15+ years’ experience in IT Operations
  • Good experience in ITIL and Cloud
  • Leadership skills, with steadfast resolve and personal integrity
  • Understanding of advanced business planning and regulatory issues
  • A solid grasp of data analysis and performance metrics
  • Be able to diagnose problems quickly and have foresight into potential

Experience Required: 10 to 15 plus years.

Qualifications Required: Graduate in any field.

Job Location: Ghatkopar, Mumbai

 

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