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Navnit Insurance Broking, a leading insurance provider, specializes in offering a wide range of insurance products, including health, life, auto, and property insurance. The company is committed to delivering personalized and efficient customer service, ensuring comprehensive coverage and peace of mind. To support its extensive operations and maintain a high level of service, Navnit Insurance Broking relies heavily on Microsoft Azure for its IT infrastructure to ensure data security, enhance operational efficiency, and scale its services to meet the growing demands of its clientele.

Company

Size: 100-200 employees
Location: Mumbai

Industry

Technology

Practice Areas

  • Microsoft Defender
  • Managed Services
  • Microsoft Cloud Solutions

Challenge 

To address the challenges faced by Navnit Insurance Broking, Cloud 9 devised a comprehensive cost optimization strategy that not only tackled immediate issues but also laid the groundwork for sustainable, long-term cost efficiency. Leveraging advanced technologies and best practices, Cloud 9 implemented a series of targeted solutions aimed at optimizing Navnit Insurance Broking’s Azure environment.

  • Assessment and Analysis

    Detailed Audit: Cloud 9 conducted a thorough audit of Navnit Insurance Broking’s existing Azure environment to identify inefficiencies.

    Resource Identification: The audit revealed underutilized and over-provisioned resources, as well as patterns in spending and usage that contributed to rising costs.
  • Resource Rightsizing

    VM Adjustments: Cloud 9 suggested resizing or removing underused virtual machines to improve resource use.Service Tier Migration: They moved workloads to more affordable service options without affecting performance.
  • Optimized Storage Solutions

    Lifecycle Management: Cloud 9 introduced policies to move less frequently accessed data to more cost-effective storage options.Targeted Storage Solutions: They suggested tailored storage options to improve both cost efficiency and performance.
  • Network Optimization

    Network Restructuring: Cloud 9 reviewed and restructured the network architecture to minimize data transfer costs, ensuring efficient data flow and reduced expenditure.
  • New Deployment Guidance

    Best Practices: Cloud 9 provided best practices for deploying new resources, focusing on cost efficiency from the outset.

    Continuous Monitoring Tools: They recommended using Azure Cost Management tools for continuous monitoring and optimization of cloud spending.

    Automation Scripts: Guided the setup of automation scripts to shut down non-critical resources during off-peak hours, further reducing unnecessary costs.
  • Monitoring and Reporting

    Custom Alerts and Reports: Cloud 9 created custom alerts and reports to notify the Navnit Insurance Broking team of unusual spending patterns, enabling proactive management of cloud resources and expenses.
  • Technology Utilized

    Azure Solution Storage: Used for efficient data lifecycle management, significantly reducing storage costs.

    Automation Scripts: Enhanced operational efficiency by automating cost-saving measures such as shutting down non-essential resources during off-peak hours.

Solution 

Cloud 9, leveraging its expertise in technology consulting and security assessments, devised a comprehensive solution to address the challenges faced by Binary 10, particularly regarding the enrolment process into Microsoft Intune and Microsoft Defender for Endpoint (MDE).

Phased Approach to Enrolment: Cloud 9 recommended adopting a phased approach to enrolment, starting with a small group of pilot users and gradually expanding to full-scale deployment. This strategy allowed Binary 10 to monitor the helpdesk load and enrolment success of each phase, ensuring a smooth transition and effective evaluation of success criteria before migrating to subsequent groups.

DNS Registration for Familiar Domain Connectivity: To enhance user experience and connectivity, Cloud 9 advised setting DNS registration to connect Binary 10’s domain name with Intune. This ensured users were presented with a familiar domain when accessing Intune and utilizing resources, streamlining the enrolment process and enhancing user adoption.

Enhancements across Exchange Online, SharePoint, Teams, and OneDrive: Cloud 9 performed a detailed assessment of Binary 10’s environment and recommended improvements across various platforms, including Exchange Online, SharePoint, Teams, and OneDrive. These enhancements aimed to bolster security measures and optimize the performance of essential collaboration tools.

Streamlined Onboarding and Offboarding of BYOD Devices: Cloud 9 assisted Binary 10 in customizing scripts for easy onboarding and offboarding of BYOD devices. Additionally, Cloud 9 shared MSI (Microsoft Installer) to facilitate manual execution in scenarios where automation to recover keys failed or immediate offboarding of employees was necessary. This streamlined the device lifecycle management process, ensuring efficient onboarding and offboarding procedures.

Policy Configuration for Android and iOS Devices: Cloud 9 configured policies for Android and iOS devices, eliminating the need for device registration. With Cloud 9’s policy configuration, mobile devices seamlessly adhered to security policies without requiring additional registration steps, enhancing device security and user experience.

Results

While the specific, quantifiable business outcomes would be tailored to Binary10’s metrics and goals, the implementation of the security solution and engagement with Cloud 9 is poised to deliver several positive outcomes:

Improved Security Posture:

• Measurable increase in the overall security score, reflecting the efficacy of implemented security policies.

• Reduction in the number of security vulnerabilities and incidents, fortifying the security posture.

Enhanced Endpoint Protection:

• Quantifiable improvements in endpoint protection metrics, evidenced by decreased malware incidents and successful phishing attempts.

• Increase in the percentage of devices with up-to-date antivirus definitions and security patches.

Efficient Device Management:

• Streamlined device onboarding and offboarding processes, leading to reduced time and effort.

• Decrease in support tickets related to device management and security configurations.

Increased User Productivity:

• Improved user experience with laptop enrolment, translating to heightened productivity.

• Decrease in user-reported issues related to security configurations or device management.

Data Protection:

• Tangible improvements in data protection metrics, manifesting as reduced data breaches or unauthorized access incidents.

Reduction in Security Incidents:

• Measurable decrease in security incidents, signifying the effectiveness of security measures.

• Lower financial impact associated with security incidents, mitigating risks of data breaches or system compromises.