Reliance General Insurance is one of India’s leading insurers, serving individuals and businesses through a broad portfolio of offerings. As part of their digital-first vision, the company has invested heavily in scalable infrastructure to support evolving customer demands. But as workloads grew, so did their cloud costs — disproportionately.
Company
Size: 5001-10,000 employees
Location: Mumbai
Industry
Insurance
Practice Areas
- Cloud Infrastructure and Management
- Security and Compliance
- Cloud Migration Assessment
Challenge
This case highlights how a focused cloud migration assessment and right-sizing strategy by Cloud 9 helped Reliance General Insurance achieve cost savings of up to 18-25%, all while continuing to support mission-critical workloads. It’s a great example of how minor configuration changes can result in major operational benefits.
Despite leveraging cloud infrastructure to scale digital operations, Reliance was facing mounting costs due to:
- Overprovisioned VMs misaligned with actual usage patterns
- High-performance compute serving low-priority workloads
- Reactive provisioning practices that lacked cost-governance
Their existing environment was functioning but inefficient — creating operational bloat and limiting their ability to scale smartly. They needed a partner who could balance cost control with performance continuity and long-term scalability.
Solution
Cloud 9 Infosystems was brought on board to conduct a cloud infrastructure assessment, but more importantly — to help Reliance strategically modernize its cloud posture.
Our 5-phase approach:
- Discovery & Audit: Deep dive into infrastructure usage, traffic spikes, and historical provisioning patterns.
- Workload Mapping & Profiling: We categorized workloads based on criticality, latency sensitivity, and usage volatility — separating what truly needed horsepower from what didn’t.
- Right-Sizing Recommendations.
- Collaborative Rollout: Worked together with Reliance’s IT team to implement changes with zero disruption, tracking every update for performance consistency.
- Governance Framework: Introduced scalable provisioning playbooks, helping Reliance continue optimization long after implementation.
Results
- 8–10% savings on compute costs by switching to efficient VM series
- 12–14% additional savings through smarter workload allocation
- Faster provisioning and reduced manual intervention
- Enhanced infrastructure agility that scales with Reliance’s digital roadmap