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Reliance General Insurance Achieves 18–25% Azure Cost Reduction Following Cloud 9’s Cost Optimization Assessment

Reliance General Insurance is one of India’s leading insurers, serving individuals and businesses through a broad portfolio of offerings. As part of their digital-first vision, the company has invested heavily in scalable infrastructure to support evolving customer demands. But as workloads grew, so did their cloud costs — disproportionately.

Challenge

This case highlights how a focused cloud migration assessment and right-sizing strategy by Cloud 9 helped Reliance General Insurance achieve cost savings of up to 18-25%, all while continuing to support mission-critical workloads. It’s a great example of how minor configuration changes can result in major operational benefits.
Despite leveraging cloud infrastructure to scale digital operations, Reliance was facing mounting costs due to:
  • Overprovisioned VMs misaligned with actual usage patterns
  • High-performance compute serving low-priority workloads
  • Reactive provisioning practices that lacked cost-governance
Their existing environment was functioning but inefficient — creating operational bloat and limiting their ability to scale smartly. They needed a partner who could balance cost control with performance continuity and long-term scalability.

Solution

Cloud 9 Infosystems was brought on board to conduct a cloud infrastructure assessment, but more importantly — to help Reliance strategically modernize its cloud posture.
Our 5-phase approach:

1. Discovery & Audit: Deep dive into infrastructure usage, traffic spikes, and historical provisioning patterns.

2. Workload Mapping & Profiling: We categorized workloads based on criticality, latency sensitivity, and usage volatility — separating what truly needed horsepower from what didn’t.

3. Right-Sizing Recommendations.

4. Collaborative Rollout: Worked together with Reliance’s IT team to implement changes with zero disruption, tracking every update for performance consistency.
5. Governance Framework: Introduced scalable provisioning playbooks, helping Reliance continue optimization long after implementation.

Results

  • 8–10% savings on compute costs by switching to efficient VM series
  • 12–14% additional savings through smarter workload allocation
  • Faster provisioning and reduced manual intervention
  • ​Enhanced infrastructure agility that scales with Reliance’s digital roadmap

Company

Size: 5001-10,000 employees
Location: Mumbai

Industry

Insurance

Practice Areas

  • Cloud Infrastructure and Management
  • Security and Compliance
  • Cloud Migration Assessment

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